Electronic Commerce, commonly known as e-commerce or eCommerce, consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. The amount of trade conducted electronically has grown extraordinarily with widespread Internet usage. The use of commerce is conducted in this way, spurring and drawing on innovations in electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Modern electronic commerce typically uses the World Wide Web at least at some point in the transaction's lifecycle, although it can encompass a wider range of technologies such as e-mail as well.

A large percentage of electronic commerce is conducted entirely electronically for virtual items such as access to premium content on a website, but most electronic commerce involves the transportation of physical items in some way. Online retailers are sometimes known as e-tailers and online retail is sometimes known as e-tail. Almost all big retailers have electronic commerce presence on the World Wide Web.

Electronic commerce that is conducted between businesses is referred to as business-to-business or B2B. B2B can be open to all interested parties (e.g. commodity exchange) or limited to specific, pre-qualified participants (private electronic market). Electronic commerce that is conducted between businesses and consumers, on the other hand, is referred to as business-to-consumer or B2C. This is the type of electronic commerce conducted by companies such as Amazon.com.

Electronic commerce is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of the business transactions.

The scope and variety of ecommerce packages is huge, and can range from free, open-source packages such as OS Commerce to extreme high-end bespoke packages costing hundreds of thousands of pounds.

Generally speaking, the more you pay, the more sophisticated and secure the systems are, but the scope and variety of the packages available can be bewildering. This is where we can help. Depending on your ultimate aims, your product types, target markets and budget, the Images Group can recommend, build, configure and install an ecommerce solution that is perfect for your needs, giving you the control, security and of course payment systems that suit your business model and budget.

We have worked with scores of companies, providing ecommerce facilities and services and we know that we can create the perfect package for your needs.

Call The Images Group on 0191 516 66 69 for more details or email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we can source the perfect solution for your business.

Web site creation is not just a simple matter of creating a few pages, linking them together and then firing them off to the World Wide Web – and then waiting for the visitors to arrive.

We have posted an article called ‘Everything You Wanted to Know About Web Site Creation But Were Afraid to Ask’ that is an in-depth overview of just how much you need to think about when setting up a website. Clicking on the blue, underlined link will take you to the article.  It is lengthy, but a really good introduction to the way websites are created and published and could answer some of your nagging doubts about website creation.

The considerations required to build an effective website that has positive benefits to the site owner are enormous: and here at Images we have cracked the Magic Formula for web success.

The way we approach a website build is quite unique in the industry as a whole, because before we even start a project we insist on beginning with the client outcomes in mind; i.e. before we build, we assess, analyse and create a flowchart for the client to agree the specific steps.

Because our process is specifically designed for each client and is something we have devised after 14 years in the business, we do not wish to disclose our methods publically.

Our systems have taken some years to refine and we do not want them to be copied by other design companies, who would not have the necessary back-end resources or expertise to make these systems run effectively.

The Images Group apply holistic methodologies to their working practices, where we examine and incorporate all elements of the process -  design, functionality, marketing, purpose, outcomes and monitoring -  to achieve the desired end result.

All clients have different needs and we take the time and make the effort to ensure that what we provide meets these needs. And because we make sure that you have the right data about how your website performs, the results we achieve for you are trackable and measurable.

After 14 years we like to think that we know what we are doing! But don’t take our word for it, view some of our testimonials from satisfied customers on the  testimonials page.

An call us soon on 0191 516 66 69 or email us This e-mail address is being protected from spambots. You need JavaScript enabled to view it for your web design requirements.

The Images Group; outstanding Service, outstanding results.

Images know that everybody is different and have different needs, so we tailor our websites to the clients needs. We often take the risk of offending our clients by telling them that what they are asking for is not for them and we will not undertake any projects that conflict with the basic rules of a good website; fast loading, valuable content, visitor stickiness and ease of use. Your website has a purpose and we will work with you to uncover its true purpose, whether it is to generate profits, to inform or to entertain. This will be reflected in the final design and must be a part of your brand that you sit comfortably with.

The functionality of your site will determine the compexity of its underlying 'mechanics'. Many clients want the full control of a full-blown content management system that enables them to make every textual and image change on the site; others require a level of complexity than cannot be easily managed by the client - where possible in these cases we offer a dual control system where clients can make the day to day updates but leave us to manage the database and ordering systems. The choice is yours.

The best website is never finished - it develops in an environment of continuous improvement, constantly evolving, constantly offering the highest level of visitor interaction.

Images spend considerable amounts of time and money keeping up to date with the latest developments and keep their clients informed of new systems and techniques that can improve their website performance and usability. Why compromise? Use Images for your website development and you know you will be among  leaders in technologically-advanced websites. However, we will not use untried technology simply because it is new; we will only use stable components and fully-tested and proven systems on our clients' sites.

Support is a key issue in web development; as websites become an essential arm of the business, it is vital to keep this business element 'alive and well', so at Images we offer a range of support packages to ensure the integrity and security of your website. As maliciious attacks become more commonplace, it is important that your website is kept as secure as possible, and our support packages ensure that you have the most up-to-date software available to run your site and the latest security patches installed to ensure its impregnability. We also operate a regular back-up system to insure against catastrophic loss, maintaining the integrity and replacability of your online data.