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HOW TO: Unify Your SEO & SEM Strategies

Matt Lawson 13 hours ago by 7

Matt Lawson is the vice president of marketing at Marin Software, the largest paid search management provider.

For years, advertisers have run their search engine marketing (SEM) and search engine optimization (SEO) programs separately. The SEM team would focus on bidding, campaign analytics and the complex science of managing millions of keyword buys to drive maximum conversion. The SEO team lived in a world of internal and external linking, and optimizing pages to maximize reach and relevance in organic search engine results.

But today, more marketers are realizing SEM and SEO are not separate disciplines. Instead, they are two sides of the same coin — complementary programs that, when managed correctly, can benefit each other to increase conversion rates and share of voice. Insights gained when buying pay per click (PPC) keyword ads can positively impact SEO creative initiatives, while natural search queries and clickpath data can, and should, influence keyword bidding.

But how do you more closely integrate the “bid kids” with the “white hats”? How can SEM and SEO teams work together to improve results on their respective programs, increase return on search marketing investment and drive a lasting lift in conversion across the board?

Here are three practical steps every marketer can take to begin this integration.


1. Identify Overlap


The first step in combining SEO and SEM programs is to identify where the programs overlap, where they don’t and where they should. Paid search advertising programs cannot be successful without top-ranking natural search results and vice versa, so you need to use your search management platform or web analytics tools to identify which keywords are performing well on both sides of the table, and see which ones are “lone wolves” driving only PPC or organic search traffic.

When SEO and SEM teams are operating independently, there are often high-volume keyword terms that drive traffic from only one of the two search channels, either paid search or natural search. When you find these terms, you can better optimize them. For example, if you have a term for which traffic is only driven through paid search clicks, there is opportunity to focus SEO efforts on obtaining organic ranking on these terms. Conversely, if your organization is generating revenue from organic search terms that don’t match any of the keywords in your paid search program, there is probably some incremental revenue you can capture with paid keyword expansion.

It would be impossible to compare organic and paid search coverage on each of the millions of search terms that are driving traffic to your site with even the best analytics tools. As with all analysis on large data sets, it is important to take a management-by-exception approach. Start by identifying the high-volume and top-converting search queries in each channel. Once you have filtered to find the most impactful search queries, the next step is to evaluate how they perform.


2. Measure the Paid Click Percentage


Measuring the click-share of each channel is a better way to find coverage holes and overlap than trying to compare the number of impressions, clicks and conversions that each channel is driving. Depending on the type of tracking system you use, there are a variety of ways to get this metric. To keep it generic: Match raw query search terms across paid and organic results, sum the total clicks, then calculate the paid clicks as a percentage of that total.

This single metric, called “Paid Click Percentage,” makes it easy for advertisers to quickly identify holes in either paid or organic search coverage. For example, you can look at paid click percentages greater than 75% to quickly identify key revenue-driving terms for your paid search program that are receiving fewer clicks from organic search results. Because searchers are more inclined to click on organic results instead of ads, you know that a term with zero organic clicks must not be resulting in first-page organic results.

Sorting these terms by paid search revenue impact will give the organic search team a ranked list of queries (and landing pages) to optimize against, allowing them to more efficiently prioritize SEO projects.

After you address this, you can use the same report to identify keywords that should be added or refined in your paid search campaigns.


3. Refine, Review, Repeat


When paid and organic search channels work together, marketers get maximum revenue from both programs. Identifying holes in paid and organic search campaigns using the method described above should help improve overall performance, but remember: It is not a one-time project.

Websites and advertising programs are continually changing. This analysis should be done on a regular basis. If your organization is large enough to have disparate paid and organic search teams, set up a regular meeting between both teams to ensure your SEM and SEO programs are friends, not distant relations.


About James McRoy

Web marketer, entrepreneur, traveller

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QRiouser and QRiouser | QR Codes

Nope, it’s not from Alice in Wonderland, it’s a reference to the upsurge in the use of QR codes in the marketplace.

If you are unfamiliar with QR codes here is a quick primer from Jeff Korhan.

How QR Codes Can Grow Your Business

By Jeff Korhan

Quick Response codes (QR codes) and other two-dimensional codes are expected to achieve widespread use this year – and for good reason. Consumers want immediate access to what’s relevant and QR codes are being used to make that possible.

QR Codes 101

If you’re not yet familiar with QR codes, they’re similar to the barcodes used by retailers to track inventory and price products at the point of sale. The key difference between the two is the amount of data they can hold or share.

 

Bar codes are linear one-dimensional codes and can only hold up to 20 numerical digits, whereas QR codes are two-dimensional (2D) matrix barcodes that can hold thousands of alphanumeric characters of information. Their ability to hold more information and their ease of use makes them practical for small businesses.

When you scan or read a QR code with your iPhone, Android or other camera-enabled Smartphone, you can link to digital content on the web; activate a number of phone functions including email, IM and SMS; and connect the mobile device to a web browser.

Any of these desired functions are easily achieved by properly creating your QR code.

The ability of QR codes to connect people with each other and to multimedia digital content is very useful for businesses and consumers alike.

The Origins of QR Codes

While QR codes are still considered a novelty here in the United States, they’ve been actively used for over a decade in Japan where they were invented.  QR is a registered trademark of Denso Wave, a subsidiary of Toyota.  Denso Wave has elected not to exercise their patent rights of QR codes and that has encouraged their widespread use.

There are other software companies that have created 2D codes that work much like QR codes, with Microsoft being the most notable.  Microsoft developed their own proprietary software to create codes known as MS tags.  Unlike QR codes, which can be read by a number of different readers, MS tags can only be read by the Microsoft Tag Reader.

ms tagMS tag to Microsoft Tag Reader app. 

Choosing to use QR codes or MS tags is a personal choice.  It seems that MS tags presently allow for more possibilities for creative graphic designs, such as incorporating images and logos into the tag.  Nevertheless, those capabilities have to be weighed against the reach and ease of use of open-source QR codes.

Practical Uses of QR Codes

Here are some ways for using QR codes that are mostly in practice now, as well as a few that I believe we will be seeing in the very near future.

Where

QR Codes could be used:

  • The back (or front and back) of your business card.
  • Your brochures and other marketing materials.
  • The sides of trucks and trailers.
  • Product tags and packaging
  • Convention and event nametags
  • Restaurant menus
  • Event ticket stubs
  • Point-of-sale receipts
ask your questionsQR Code at the Naperville, IL Public Library assists visitors with helpful advice. 

What

QR Codes could link to:

  • Installation instructions
  • Sources for replacement parts and service
  • Directions to your business
  • The process for hiring your professional services
  • Valuable coupons and special offers
  • Recommendations for complementary products and services
  • Free mp3 downloads
  • Customer feedback forms
google local placesA QR code on a café in Seattle, WA links to Google Places and reviews on Yelp and around the web. 

How you can you maximize your effectiveness with QR codes:

  • Provide explanations about their use and benefits
  • Encourage actions that support your marketing plan
  • Assuage the fears of the technically challenged
  • Give reasons to come back
  • Experiment with the size, location, and color of your QR codes
  • Study your analytics
  • Make the process fun, such as a QR code scavenger hunt
  • Experiment

The Images Group will be running a workshop on creating and using QR codes in August 2011, so if you would to know more, please email us on james@theimagesroup.co.uk and we will give you the time and date for this event.

or try scanning this:

 

About the Author, Jeff Korhan

Jeff Korhan is a professional speaker, consultant, and columnist on new media and small business marketing. Other posts by Jeff Korhan »

About James McRoy

Web marketer, entrepreneur, traveller

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